Moving to Japan can be a daunting and very time consuming task. Our experienced team can help save you valuable time in moving your foreign employees into the country.
Our Relocation Services
First steps for Newcomers to Japan
We’ll be there to help your employees with their initial steps to getting established here in Japan.
Registering address at the Ward Office
Getting a phone number
Opening a bank account
Finding an Apartment
Before Arriving in Japan
- We'll make sure your employee is prepared for all initial processes in Japan.
- We’ll suggest properties based on location, nearby facilities, and commute time
- We’ll send a property list for consideration, by email. We’ll be able to show your employees as soon as they arrive in Japan.
Showing Properties
- After your employee has completed initial preparations, we will take them on rental viewings, based on their choices.
- After we find your employee the rental that's right for them, we do all paperwork for applying.
Contract (Moving In)
- We’ll explain the contract with an English translation.
- We’ll set up utilities such as gas, water, electricity, and internet.
- When moving in, we’ll check the damages thoroughly with the new tenant.
- If there are any problems, our bilingual agents will provide support.
- Helping to buy furniture as soon as the renter application is approved
- Helping to buy household electronics
Bilingual Concierge
Our bilingual agents provide Japan life support for foreign employees.
For any issue that arises, Apts.jp support is there to help. We provide full support, for the duration of the lease.
Foreign employees can contact as soon as a problem arises, and we will provide support via text, email, or phone. We are available 365 days a year and can respond in English or French.
We also share useful local information:
English-speaking hospitals, clinics, and dentists
English-speaking hair salons and beauty salons
Moving in / Moving out
Japanese language schools
Traveling within Japan
Dietary needs - vegetarian, vegan, kosher, halal, etc.
Emergencies
Info and venues for sports and events
Why Apts.jp?
1.Supporting you to hire talent abroad
Employees need a community. At Apts.jp, we strive for community building.
2.Most of our team is made up of native English-speaking foreigners.
They’ve been through many of the expat challenges that your employees will face.
3.Full support, from rental to leaving Japan
We’ll lift some of the administrative burden off of your HR team. If any issue arises, our support team will be there to help your employee.
Proud Housing Provider For
We pride ourselves in offering quick and smooth relocation services for many organzations in Tokyo
Some Happy Words From Our Clients
Iryna and Julien
Our overall experience has been very positive. Yujin was very active and answered our questions at any time of day. He was also very receptive to our needs and tried his best to accommodate them. He was not pushy and worked around our schedule. Lastly, we’d like to add that even after the move-in, he helped us with the issues that we were having with the internet.
C.T
Apts.jp was very accommodating in my apartment search. As a foreigner, finding housing in Japan can be a very daunting and complicated process -- fortunately, Apts.jp made it as smooth as possible.
I worked with Jason, who was extremely patient and communicative throughout. We worked through the criteria of items most important to me to find an apartment that best suited my lifestyle and location needs. Jason put forward his best effort to recommend me options that fit my budget range and desired qualities, which was not an easy undertaking!
The company was also very reliable post-move in. Jason help set up utilities and was there to advise on the miscellaneous issues that arise when you move into a new apartment. Overall, it was a great experience and working with Jason was a pleasure!
Anthony
Before Apts.jp I was genuinely wondering if I'd made the right decision moving to Tokyo... the renting market is fierce, especially for foreign people with only basic Japanese. I met a few other agents and saw many apartments prior to Apts.jp with zero success.
Meeting Yujin from Apts.jp, he showed me a decent place, we spoke about what I liked about it and what I didn't, and he came back the next week with 3 places I absolutely loved. The difference in the apartment quality was night and day. Not only is my apartment a truly great find in Tokyo, the attention to detail before and after I moved in was second to none. No question felt too small or too big, they were beyond professional, trustworthy and dependable from start to finish.
Graciliano
I had a great experience with Apts.jp and Jason, he was spot-on with the house recommendations, and they met our needs accordingly.
He was very clear with the instructions and helped us handle any unexpected situations.
He has been very kind and I’ve had no problems reaching out to him.
The application and move-in processes were smooth, and although some things got in the way, he and the company have always been happy to help.
They know how to treat you as a person, understand and consider delicated situations.
I sincerely recommend Jason’s and Apts.jp's services for anyone looking for a home in Japan.
Jon
I highly recommend Apts.jp to any ex-pat looking to rent a property in Tokyo. As a non-Japanese speaker, renting in Japan is an intimidating, frustrating and confusing experience. My agent Jason handled everything. He was very quick to introduce good properties in my range and he really understood what I was looking for. He was always easy to contact and quick to answer my questions, he made the entire process pretty effortless! I’m very busy with my work so this was exactly the service I needed. What impressed me the most was his efforts to help me transition from my previous apartment. He handled the handover, all of my utilities and helped with internet connection etc. We’ve also kept in touch since I moved in to answer my stupid questions! I couldn’t recommend these guys highly enough.