We provide extensive after move-in support, which has received high praise from all of our clients. Don't know how utilities work in Tokyo? Don't know where to go for what or how to handle an apartment issue? Not a problem.
If there’s any issues that arise during the application/contract/post-move-in process, we have solutions.
Mohammad A April 18, 2019
I would like to thank you for all services you provided for my family and me starting from the 1st day in Japan when you arrange a comfortable car to pick us from airport with our luggage to temporary apartment which you reserved for us , which was a nice apartment and everything was around us such as train and bus Stations, shops , restraints, etc. After that we moved the permanent house which my family are very happy for finding this new existing house which you recommend for us after you are showing us a lot of good chooses. And as in that time it was very difficult for us to be familiarize with Japanese culture but with your help and guide in the begging to discover Tokyo to find and buy all necessary staff for our new house we become now as Japanese citizen. We thank our gad (Allah) that we know and meet with you before coming to Japan, you make our life here very easy and comfortable. Thank you again and still we need your help.
Adam February 26, 2019
I've dealt with many real estate agents in Japan. Most of them are nice at the start and then become unavailable if you don't choose something quickly. They start to act like they're doing you a favor. Even though I generally knew what I wanted, I still needed to see a few places and be absolutely sure I found a good fit for me. This quality and respect continued all through the move-in, and after when I had questions. I've never had such detailed and reassuring service like this from a real estate agent in Japan. 100% recommended. See full story on Tokyo Life Guide
Anthony March 6, 2019
Before Apts.jp I was genuinely wondering if I'd made the right decision moving to Tokyo... the renting market is fierce, especially for foreign people with only basic Japanese. I met a few other agents and saw many apartments prior to Apts.jp with zero success. Meeting Yujin from Apts.jp, he showed me a decent place, we spoke about what I liked about it and what I didn't, and he came back the next week with 3 places I absolutely loved. The difference in the apartment quality was night and day. Not only is my apartment a truly great find in Tokyo, the attention to detail before and after I moved in was second to none. No question felt too small or too big, they were beyond professional, trustworthy and dependable from start to finish.